FREQUENTLY ASKED QUESTIONS

We recommend ages 4 and up for our Laser Tag experience. The taggers and headbands are lightweight which allows for younger children to still be able to partake in the experience. We also offer straps for the taggers that younger players could wear to offer support for holding the tagger itself. If your child doesn't like wearing the headband or it is too big for them, it does not need to be worn (for the full experience we recommend wearing it if possible). There is a secondary sensor on the front of the taggers that allows them to receive hits so they can still partake in the games without the headband.

Being a mobile experience, our hours are flexible to allow us to cater to all kinds of parties, events, or special gatherings you'd like to have laser tag at. Please note that while our booking page does have a set amount of hours listed to ease the booking procedure, please contact us if you're looking to book outside of this window. We will get back to you as soon as possible to confirm our availability.

We are based out of Truro, Nova Scotia. However our service is fully mobile which allows us to travel across Nova Scotia to wherever you may find yourself.

Yes, all participants are required to complete a Waiver Form to partake in any Titan Action Games experiences. Waiver forms can be completed digitally or downloaded and completed to be brought along with you to your booking or open play session. Once you have completed the form, we will keep it on record and you will not be required to do another. The only exception is if a minor who previously had a Parent/Guardian sign off on a form turns 18. They will be required to complete a new form as they are no longer under the minority age. Waiver Forms

Our Laser Tag experience is safe and fun for all ages! The "laser beams" fired by our taggers are class 1 infrared beams, which are not harmful to the eyes or body in any way.

We recommend wearing breathable and comfortable clothing. Our Laser Tag experience can be very physically active so you want to ensure you're wearing something you'll feel good in for the duration of the experience. We also advise participants to bring water to stay hydrated. If playing at an indoor venue, please wear indoor shoes. Failure to do so may result in attendee being able to partake in the experience.

Our Laser Tag system is an absolute blast to play outside with. However where our equipment is electrical the following conditions cannot be played in to prevent damage to our equipment. • Rain or wet conditions • Temperatures of less then 4° • Snow We reserve the right to cancel our booking in any location we deem unsafe for our experience or for our equipment.

Please review our cancelation policy below for our services. • Customers require a minimum of 4 days notice to receive a refund for cancellations for all mobile bookings. • Customers require a minimum of 24hrs notice to receive a refund for cancellations for all Open Play tickets. • Tournament Team Registrations require a minimum of TWO WEEKS notice to receive a refund for cancellations for all Team Registration Purchases. • Cancellations due to inclement weather conditions for all booking/ticket types will result in a full refund. • Any cancellations or adjustments to the schedule for outdoor bookings due to inclement weather will result in us contacting you ASAP to arrange for a reschedule or secure an indoor venue • We reserve the right to cancel any mobile booking requests if the deposit fee is not paid in full at least 4 days before the date of the booking. • We reserve the right to cancel our booking in any location we deem unsafe for attendees of our experience or for our equipment. In this event, no refund will be provided. Please adhere to all the requirements we have provided for an acceptable outdoor or indoor location for events. Our Full Terms and Conditions can be viewed here

Open Play sessions are public events that anyone can purchase tickets for from our website.

Our Open Play tickets are $20+hst for an hour of gameplay

Each of our Open Play sessions are 60 Minutes in duration.

The location for each Open Play slot is included in the ticket description on our website. We will include any special instructions for how to enter various venues (if applicable). Be sure to double check the venue as we have several different locations that we may be offering our Open Play sessions out of. Directions are included on your tickets.

At this time we offer a total of 16 tickets per Open Play session. As we continue to grow, we will expand on the number of taggers and cover pieces available for the playing field.

You absolutely don't need to have a group lined up to join in on our Open Play sessions. These events are made to be social and introduce players to one another as our community grows. Our experience Operators are welcoming and will help you feel at ease during the event. We're excited to meet you all! Of course if you have a group of friends looking to get out, you can certainly all tag along together too. We offer resources to connect with our community. Join our Discord server where you can meet fellow players, arrange for get togethers for a particular Open Play session, or just connect after the games! Use the invite link below to join. Discord Link

Our aim is to offer multiple Open Play sessions each and ever week. You can visit our Open Play page for a complete list of all of the upcoming Open Play sessions available to purchase tickets from. Upcoming Open Play Sessions

We recommend showing up at least 10 minutes before your scheduled Open Play session begins. Be sure to wear indoor shoes and dress appropriately for the event (it can be very physically active). To save time, be sure to complete our Waiver Form. This can be done digitally or you are welcome to print off and complete the form and bring it in with you. MINORS WILL NOT BE PERMITTED TO PLAY IF THEY DO NOT HAVE A PARENT/GUARDIAN SIGNING OFF ON THEIR WAIVER Waiver Forms

Absolutely! In fact, we encourage it. Our Laser Tag system displays real time stats of the players in game which you can follow along with. The music is also very high energy, so you get to enjoy the hype experience from the sidelines.

You do not! We have a variety of different venues that can be offered as indoor booking locations if you currently do not have anything lined up for a booking. One of our booking packages allows us to take care of the venue for you or we can provide a list of locations if you prefer to make the arrangements yourself. Please note that when booking and requesting a venue, we do ask you only provide the date you'd like to hold the event. You can include a time frame, but it comes down to the availability of the venues. We will do our best to accommodate, but cannot guarantee specific time frames. For Venue support, please click here for venue options to ease your booking experience or simply to help plan your event

All of our mobile bookings include up to 16 taggers. If you have a larger booking, we are absolutely able to rotate them in and out. For a minimum number of players, we recommend at least 6 players for the best possible experience. Please keep in mind that swapping players in/out does take a little bit of time out of the booking duration. We work to make it as smooth as possible, but with a very large number it can affect timing.

We highly reccomend sending a link to our digital waiver form or printing off copies for your booking attendees to complete before arrival. This speeds up the setup/player prep phase and gets everyone into the game much faster. MINORS REQUIRE A PARENT/GUARDIAN TO COMPLETE THE FORM ELSE THEY ARE NOT PERMITTED TO PLAY You can find our Waiver Forms here

The only true requirement we have for our mobile bookings is access to a power outlet for our equipment. In the near future we will be purchasing a small generator to allow us to operate without the need of a power outlet. We will update once this has been added to our equipment list. Please see the section on playing field size recommendations for details on how what is needed for playing space. The playing field must also be safe for attendees. Please inspect your area for holes or hazardous items if playing outside. We reserve the right to cancel our booking in any location we deem unsafe for attendees of our experience or for our equipment.

In short this one can be a difficult question to answer as many spaces are not perfectly even. With that said, keep in mind that the guidelines below are generalized to help give you an idea of what would work, it can vary from space to space. This simply assumes a perfectly square playing area with no natural cover (trees, foliage, etc). You can certainly fit more players into smaller spaces, which makes for excitingly fast paced chaotic matches (not a bad thing you know)! >5000 sqft - Suitable for up to and over 16 players 5000 sqft - Suitable for up to 12 players 2500 sqft - Suitable for up to 8 players 1500 sqft - Suitable for 4-6 players If you have a space that is oddly shaped (L shaped rooms, large irregularly shaped wooded area, etc) or you are simply unsure about being able to play in it, please contact us and we'd be happy to advise either in person or through photos/video of your available space.

In the event of inclement weather affecting outdoor bookings, we will get in contact with you ASAP to arrange for a reschedule or to secure an indoor venue for your booking.